NDAX Login — Secure Sign‑In

Fast, clear steps to access your NDAX account safely — plus quick fixes, 2FA guidance, and how to spot suspicious logins.

Sign in in 3 steps

  1. Visit https://ndax.io or open the official NDAX mobile app.
  2. Enter your registered email/username and password and submit the form.
  3. Approve the 2FA verification (Authenticator app recommended) to complete login.

Always confirm you’re on the official NDAX domain and avoid logging in via links in unsolicited emails.

5 quick security steps

  • Enable 2FA with an authenticator app (avoid SMS when possible).
  • Use a password manager and choose a unique strong password.
  • Enable withdrawal whitelist and set up email notifications for account changes.
  • Revoke unused API keys and enable IP restrictions where available.
  • Regularly review active sessions and device history.

Common login problems & fixes

  1. Forgot password: Use the ‘Forgot password’ flow—check spam if you don’t see the email.
  2. Lost 2FA: Use NDAX account recovery—have identity documents ready.
  3. Browser issues: Clear cache, try incognito, or update your browser.
  4. Unrecognized login: Revoke sessions, change password, and contact NDAX Support immediately.

When opening support tickets, include exact timestamps and device details for faster verification.

When to escalate

  • Unauthorized withdrawals — contact NDAX Support and your bank/exchange right away.
  • Account takeover signs (email change, password reset you didn't request) — secure your email, change passwords, revoke sessions.
  • Repeated login attempts from unknown IPs — add extra protections and consider temporary holds.